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Getting Started with WhatsApp API: What Businesses Need to Know. Inbox Telecommunication

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  If you're running a business in 2025, chances are your customers are already on WhatsApp. With over 2 billion users globally, WhatsApp has become more than just a messaging app — it’s a serious channel for business communication. That’s where the WhatsApp Business API comes in. Unlike the standard WhatsApp Business App, the API is designed for medium to large businesses that want to communicate with customers at scale. This blog breaks down what the WhatsApp API is, how it works, and why it could be the missing piece in your customer communication strategy. 🔍 What Is the WhatsApp Business API? The WhatsApp API (short for Application Programming Interface) is a tool that lets businesses integrate WhatsApp messaging into their own systems, like CRMs, customer support platforms, or marketing software. It’s not an app you download — it's more like a gateway that lets your team send and receive WhatsApp messages programmatically. Think automated order updates, support tick...
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Inbox Telecommunication Launches WhatsApp API to Power Smarter Business Messaging

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 Inbox Telecommunication Private Limited, a leading provider of cloud-based communication solutions in India, has officially launched its WhatsApp Business API service —a powerful solution designed to help businesses of all sizes deliver real-time customer service, automate interactions, and engage customers where they’re most active. With WhatsApp emerging as the preferred communication channel for millions of Indian users, the WhatsApp API is fast becoming essential for businesses that prioritize responsive and personalized service. Inbox Telecommunication’s solution allows companies to build seamless customer experiences across industries—from FMCG, retail, and e-commerce to healthcare, education, logistics, and finance. Key Features of the Inbox WhatsApp Business API include: ✅ Automated Chatbots to instantly address common customer queries ✅ Rich Media Messaging : Send images, PDFs, videos, and locations ✅ Multi-Agent Inbox for round-the-clock customer support ...
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